![]() ![]() View your bills, pay your bill, check the current outage status, and manage your account all with the click of a button. We also offer online services, so you can access your account at any time. During these hours, our agents are available to answer your questions and provide personal support with any issue that you may have. Our call center is available Monday-Friday from 7am-7pm EST. If you need to speak with an agent, call our customer service team at 1-80. We understand that your energy needs can’t always wait, so we offer various ways to contact us for questions or concerns. Additionally, customers can always check their account online to view their payment history and account balances.Īt National Grid, we strive to provide world-class customer service to all of our customers. Customers are encouraged to set up auto pay to avoid any late fees or missed payments. Customers should be sure to include their account number on the check or money order to ensure the payment is properly credited.īy following these easy steps, customers can easily pay their National Grid bill. All payments should be sent to the following address: National Grid, PO Box 11766, Newark, NJ 07101-4766. After the payment is completed, a confirmation number will be provided.Ĭustomers can also pay their National Grid bill by mail. Customers will need to provide their account number and payment information when making a payment over the phone. This is the quickest and most efficient way to pay a bill.Ĭustomers can also pay over the phone by calling 1-80. From there, they can select the bill they want to pay, enter their payment information, and confirm their payment. Customers can log in to their account and click on the “My Bills” tab. The easiest way to pay a National Grid bill is online. For manual payments, customers can pay online, over the phone, or by mail. This amount is deducted from their bank account automatically once a month. Auto pay allows customers to set up a payment plan for a certain amount. Customers have the choice of either setting up auto pay or paying manually. Payment of a National Grid bill can be managed in a few easy steps. By understanding and utilizing these services, customers can make sure that their energy costs are kept to a minimum. We'll discuss how to pay your bill, check for outages, reach customer service, and find the company's phone number. In this article, we will provide a comprehensive overview of these services, so that customers can use them to manage their energy usage and costs more efficiently. Who has this information on hand each time? I have to open my bills each time to get this information! Why bother? Who knows this on a whim? This is my most disliked app on my phone.As a National Grid customer, you are likely familiar with the services offered by the company, such as Pay Bill, Check Outages Map, Customer Service, and Phone Number. It should be easy to switch between gas/electric bills since they are both national grid but I have to log out and log in with the different account numbers each time. I do not have a choice but to use this app unless I want to waste more time on the phone. It does NOT make your life easier like apps should to pay bills. It’s just as a whole VERY frustrating to use this app. Face recognition option would be nice so I don’t have to remember a password each time when things aren’t working. I appreciate the security to get to my account but no one is going to pay my bills but me. I created a profile to save my card information but logging in and paying a bill takes just as long as if I called in. Then suddenly one of them kept giving me an error so I switched to the app thinking it’d be easier than calling and having to give my card info over the phone each month. ![]() I was given emailed bills for gas/electric each month which I could very easily pay through. ![]()
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